{"id":4252,"date":"2026-04-21T11:36:38","date_gmt":"2026-04-21T11:36:38","guid":{"rendered":"https:\/\/rapidcircle.dev-fresher.nl\/customer\/sw-accountants-redesigns-hybrid-work-with-microsoft-teams\/"},"modified":"2026-05-21T14:15:51","modified_gmt":"2026-05-21T14:15:51","slug":"sw-accountants-geeft-hybride-werken-een-nieuwe-invulling-met-microsoft-teams","status":"publish","type":"customer","link":"https:\/\/rapidcircle.dev-fresher.nl\/nl\/customer\/sw-accountants-geeft-hybride-werken-een-nieuwe-invulling-met-microsoft-teams\/","title":{"rendered":"SW Accountants geeft hybride werken een nieuwe invulling met Microsoft Teams"},"featured_media":4254,"template":"","meta":{"_acf_changed":false},"categories":[],"tags":[],"industry":[101],"service":[114],"class_list":["post-4252","customer","type-customer","status-publish","has-post-thumbnail","hentry","industry-professional-services","service-modern-work-and-copilot"],"acf":{"title_h1":"Accounting firm redesigns hybrid work with Microsoft Teams","short_summary":"SW Accountants &amp; Advisors redesigned hybrid work by replacing its legacy PBX with Teams Phone and standardizing Teams Rooms across four office locations. The solution enables employees to work from anywhere, improves collaboration between in-office and remote staff, and delivers consistent one-click meeting experiences.","customer_profile":[{"label":"Customer","value":"SW Accountants & Advisors"},{"label":"Industry\/Sector","value":"Accounting and professional services"},{"label":"Challenge","value":"Legacy PBX telephony and meeting room technology that did not support hybrid work or remote employees"},{"label":"Solution","value":"Microsoft Teams Phone and standardized Teams Rooms across four locations, delivered by Rapid Circle"},{"label":"Result","value":"Employees can work from anywhere with improved hybrid collaboration and consistent meeting room experiences"}],"customer_quote":{"quote_text":"The investment we\u2019ve made ensures that we\u2019re able to connect with staff and clients in a meaningful way via this technology, which is really important now in a hybrid world.","name_of_person_from_the_quote":"Duane Rogers, Director and CEO, SW Accountants & Advisors"},"customer_logo":4253,"image_from_client":4254,"challenge":{"title_text_of_the_challenge_h2":"Redesigning hybrid work during rapid disruption","description_of_the_challenge":"SW Accountants &amp; Advisors, an independent, national accounting firm with a strong presence in major cities across Australia, was already exploring how it could improve its office experience for staff and clients when the COVID-19 pandemic hit. While the organization already had Microsoft Teams in place on workers\u2019 devices, the legacy PBX phone system did not allow employees to use their work phone from home.\r\n<div>\r\n\r\nMelbourne in particular was one of the most locked-down cities at the time, creating real-time pressure to provide a robust solution for a fully remote workforce.\r\n\r\n<\/div>","quote_of_the_client_about_the_solution":"","name_of_the_person_of_this_quote":""},"solution":{"title_of_the_solution_h2":"Teams Phone and Teams Rooms for consistent hybrid collaboration","description_text_of_the_solution":"Engaging Rapid Circle, SW replaced its PBX with Teams Phone in just a few months during lockdown. By enabling Teams Phone, SW was able to leave the PBX system behind and empower employees to truly work from anywhere.\r\n<div>\r\n\r\nOnce COVID-19 restrictions eased, SW refocused on transforming its office spaces, now with even greater emphasis on hybrid work as many of its 300 employees continued to work remotely. Rapid Circle was re-engaged to develop the audiovisual and digital signage components of newly renovated meeting rooms in the company\u2019s Melbourne, Sydney, Brisbane, and Perth offices.\r\n\r\nAs part of the strategy, Teams Rooms was configured identically across every location. No matter which office staff or clients entered, the meeting room experience worked exactly the same. Hybrid workers now benefit from seamless, one-touch join in meeting rooms, while remote participants can view both people and shared content simultaneously through multiple displays.\r\n\r\n<\/div>","quote_of_the_client_about_the_solution":"","name_of_the_person_of_this_quote":""},"results":{"title_results":"Enabling flexible, inclusive ways of working","informationdescription_about_the_results":"The Teams Rooms project revitalized meeting experiences across SW\u2019s offices, supporting better collaboration between in-office and remote employees. Rapid Circle acted as a trusted advisor in modernizing and transforming SW\u2019s broader Converged Communications portfolio.\r\n<div>\r\n\r\nFor employees working remotely, the new meeting rooms enable equal participation and stronger collaboration, regardless of location. Overall, the solution supports SW\u2019s broader goals of creating more agile ways of working, retaining great people, and continuing to deliver high-quality service to clients in a hybrid world.\r\n\r\n<\/div>","quote_for_the_results_section":"","name_of_the_person_of_this_quote_results_section":""},"call_to_action":{"title_call_to_action":"Learn how hybrid work can work anywhere","text_call_to_action":"Do you want to learn more about this project? Get in touch to learn more about how SW brought the right expertise to their clients, no matter the distance."},"accordion_items":[{"title":"Why did SW Accountants & Advisors replace their PBX system?","content":"The legacy PBX did not allow employees to use their work phone from home, which limited flexibility during the shift to remote and hybrid work."},{"title":"What Microsoft solutions were used in this project?","content":"The solution included Microsoft Teams Phone and standardized Microsoft Teams Rooms across four office locations."},{"title":"How did Teams Rooms improve hybrid meetings?","content":"Meeting rooms were configured identically across locations, providing one-touch meeting join and consistent experiences for in-office and remote participants."},{"title":"What business impact did the solution deliver?","content":"Employees can work from anywhere, collaboration between remote and in-office staff improved, and SW strengthened its ability to connect with clients and retain employees in a hybrid world."},{"title":"Who delivered the solution?","content":"Rapid Circle partnered with SW Accountants &amp; Advisors to design, deploy and adopt the hybrid work solution using Microsoft technologies."}],"succes_stories":[1884,1870],"customer_stats":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - 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